Feedback module
Design scoped feedback collection with curated question lists. Manage scopes and lifecycle, route answers, and score responses for analysis and export.
9 articles
Feedback - Lists, Scopes & QuestionsImplement a strong feedback culture
Feedback Answers Scoring and CalculationSee how scores are shown for feedback answers and how the average score is calculated. This article explains the labels you can use to review scored and non-scored answers.
Feedback Scope Export and ImportExport all Feedback Scopes, then import that file into another environment. This helps you copy scope setup between companies or test environments.
Feedback Scope Settings ReferenceUse these settings to create or update a feedback scope, choose where it applies, and control who can use it. This reference explains each field and the rules that apply…
Feedback Scopes Statuses and LifecycleLearn what each feedback scope status means and how to enable, disable, edit, or remove a scope. This article also covers read-only scope settings, privacy, permissions, and scope links to…
How to Create and Manage Feedback ScopesCreate Feedback Scopes to define where feedback can be collected, who can use it, and whether responses are private or read-only. You can also edit, enable, disable, export, and import…
How to Create and Manage Scope QuestionsCreate scope questions to collect the feedback you need, then edit, reorder, disable, or delete them as your needs change. You can also add question categories and manage choices for…
How to Use the Feedback List and Answers ModalUse the Feedback List to review submitted feedback, filter results, export them, and open the Answers modal for a specific entry. This is also where you can check the score…
Question Types and Configuration GuideLearn how to configure a scope question in the Feedback module. This guide explains each field, the available answer types, and the rules that apply when saving a question.