What is this page about?
What is this page about?
This page is dedicated to the Feedback Module, a tool designed to facilitate various types of feedback within an organization.
Employees can both give and receive feedback from peers as well as managers at any time, fostering a continuous culture of feedback.
The module offers flexibility in the context in which feedback is given—be it project-specific, situational, or more formal in nature.
Employees can use surveys to share their feedback, which can then be optionally shared with managers for review.
On this help page you will be able to:
In this help section, you'll find a guided tour on how to manage feedback within your organization or projects.
The guide is broken down into three key components:
Creating Feedback Scopes: Learn how to define the areas you want feedback on with step-by-step instructions.
Designing Questions: Discover techniques for crafting questions that generate valuable responses aligned with your goals.
Accessing and Analyzing Answers: Find out how to review user responses and export reports for in-depth analysis.
By following this guide, you'll be well-equipped to gather and analyze meaningful feedback.
How to create a new Feedback Scope?
Navigate to the Feedback Scopes page, which is the designated section where you can manage your feedback scopes.
Click on the "New Scope" button to initiate the creation of a new feedback scope. This action will open a form or dialog box where you can provide the necessary details.
In the form, enter a descriptive Title for the new scope.
This title should succinctly convey the purpose or focus area of the feedback scope.
Additionally, include a Description that provides more context or details about the scope.
This description helps users understand the scope's objective and the type of feedback expected. You also have the option to start with the scope enabled or disabled.
It's also in the Feedback Scopes page were you can view all the scopes created and their current status.
How do I add questions to the scopes?
To add questions to the scopes, follow these steps:
Access Feedback Scopes: Start by navigating to the Feedback Scopes page, which serves as the central hub for managing your feedback scopes. Within this page, you will find a list of available scopes. Choose the specific scope to which you wish to add a question.
Scope Details: Once you've selected your desired scope, explore the Actions or Options menu associated with it. From there, click on "Scope Details." This action will redirect you to a page displaying all the details and settings for that particular scope.
Adding a New Question: To introduce a new question, locate the option or button that facilitates the creation of a question. This option is labeled as "New Question." Click on it to proceed.
Question Details: When crafting a new question for the feedback scope, you'll have the chance to provide a title and description for the question. Additionally, you can choose the answer type, which dictates the format in which respondents can provide their feedback. Here are the available answer types:
Text Answer: This option allows respondents to offer feedback in the form of text.
Rating Answer: Respondents can provide feedback by selecting a rating on a scale.
Rate/Text Answer: This option combines a rating scale with the ability for respondents to provide additional text feedback.
Position and Activation: You will also be able to set the position of the question and decide whether you want to enable or disable it after creation.
Follow these steps to seamlessly add questions to your scopes.
On the Feedback Lists page, you will have an overview of all the answers given to the feedback questions, along with their current status. It provides you with a consolidated view of the feedback data collected from respondents.
Additionally, you will have access to various functionalities to filter and export the results in (.xls) format.
The page presents a summary of the answers received for each feedback question. You can view the responses given by respondents and gain insights into the feedback provided.
By utilizing the filtering options and exporting the results, you can effectively manage and analyze the feedback data collected.
This helps you gain a deeper understanding of the responses, identify trends or patterns, and make informed decisions based on the insights derived from the feedback.
Can I have some examples of Feedback Scopes?
Performance Feedback: This scope focuses on an employee's job performance, looking at factors such as their productivity, quality of work, meeting of targets, etc.
Behavioral Feedback: This scope deals with an employee's behavior within the organization. It may include topics such as teamwork, communication skills, conflict resolution, or adherence to company policies.
Skills Development: This scope looks at an individual's skills, abilities, and competencies. It may be used to provide feedback on areas for improvement or development.
Leadership Feedback: For managerial or supervisory roles, this scope focuses on an individual's leadership qualities, such as their ability to motivate their team, decision-making skills, strategic thinking, etc.
Project-based Feedback: This scope provides feedback related to a specific project. It may cover aspects such as project management skills, completion of tasks, collaboration within the project team, etc.
Customer Service Feedback: This scope is particularly useful for roles that involve interaction with customers or clients. It could focus on areas such as customer satisfaction, resolution of customer issues, communication skills, etc.
Cultural Fit: This scope assesses how well an employee aligns with the company's values, mission, and culture.
Innovation and Creativity: This scope gives feedback on an individual's contribution to innovation and creativity within the organization.
Training and Development: This scope would cover the effectiveness and applicability of training programs, seminars, or workshops attended by the employee.
Remote Work Feedback: As many organizations are now including remote work, this scope might cover aspects of managing work from home, such as time management, communication, and self-motivation.
What about the frontend? What will my users see?
By navigating to the Feedback page the users will have three tabs regarding feedback, the user can request feedback in the "Ask Feedback" tab.
Here it will be displayed the current requests the user made as well as the option to request a new feedback.
The "Give feedback" tab will let the user chose see the previous feedback given as well as giving new feedback to users.
The "My feedback" lets the user see the the current status of feedbacks associated with themselves. If someone requested feedback from the user and it wasn't completed yet it will be displayed here as pending.
The "My Team" menu let's the user have an overview of the current status related to the teams feedback.
How to create a new feedback scope in GFoundry
The importance of a Feedback Culture
For more help regarding our Feedback: