What is this page about?

This page is dedicated to the Feedback Module, a tool designed to facilitate various types of feedback within an organization.

Employees can both give and receive feedback from peers as well as managers at any time, fostering a continuous culture of feedback.

The module offers flexibility in the context in which feedback is given—be it project-specific, situational, or more formal in nature.

Employees can use surveys to share their feedback, which can then be optionally shared with managers for review.

In this help section, you'll find a guided tour on how to manage feedback within your organization or projects.

The guide is broken down into three key components:

By following this guide, you'll be well-equipped to gather and analyze meaningful feedback.

Navigate to the Feedback Scopes page, which is the designated section where you can manage your feedback scopes.

Click on the "New Scope" button to initiate the creation of a new feedback scope. This action will open a form or dialog box where you can provide the necessary details.

In the form, enter a descriptive Title for the new scope.

This title should succinctly convey the purpose or focus area of the feedback scope.

Additionally, include a Description that provides more context or details about the scope.

This description helps users understand the scope's objective and the type of feedback expected. You also have the option to start with the scope enabled or disabled.

When creating a new Feedback Scope we can also choose the context of the Scope:

Furthermore you will be able to set the segmentation of the scope for particular chosen groups or if set as default to everyone. You can also chose is the Scope is only for team manager.

It's also in the Feedback Scopes page were you can view all the scopes created and their current status.

To add questions to the scopes, follow these steps:

Follow these steps to seamlessly add questions to your scopes.

On the Feedback Lists page, you will have an overview of all the answers given to the feedback questions, along with their current status. It provides you with a consolidated view of the feedback data collected from respondents.

Additionally, you will have access to various functionalities to filter and export the results in (.xls) format.

The page presents a summary of the answers received for each feedback question. You can view the responses given by respondents and gain insights into the feedback provided.

By utilizing the filtering options and exporting the results, you can effectively manage and analyze the feedback data collected.

This helps you gain a deeper understanding of the responses, identify trends or patterns, and make informed decisions based on the insights derived from the feedback.

Sure!

Performance Feedback: This scope focuses on an employee's job performance, looking at factors such as their productivity, quality of work, meeting of targets, etc.

Behavioral Feedback: This scope deals with an employee's behavior within the organization. It may include topics such as teamwork, communication skills, conflict resolution, or adherence to company policies.

Skills Development: This scope looks at an individual's skills, abilities, and competencies. It may be used to provide feedback on areas for improvement or development.

Leadership Feedback: For managerial or supervisory roles, this scope focuses on an individual's leadership qualities, such as their ability to motivate their team, decision-making skills, strategic thinking, etc.

Project-based Feedback: This scope provides feedback related to a specific project. It may cover aspects such as project management skills, completion of tasks, collaboration within the project team, etc.

Customer Service Feedback: This scope is particularly useful for roles that involve interaction with customers or clients. It could focus on areas such as customer satisfaction, resolution of customer issues, communication skills, etc.

Cultural Fit: This scope assesses how well an employee aligns with the company's values, mission, and culture.

Innovation and Creativity: This scope gives feedback on an individual's contribution to innovation and creativity within the organization.

Training and Development: This scope would cover the effectiveness and applicability of training programs, seminars, or workshops attended by the employee.

Remote Work Feedback: As many organizations are now including remote work, this scope might cover aspects of managing work from home, such as time management, communication, and self-motivation.

With the aim of facilitating the initial process of the feedback module and its respective objectives, after the module is installed, a variety of objectives are automatically created. These predefined objectives not only serve to ease the user's initial interaction with the module but also to exemplify and suggest ways of use.

This feedback scopes will be disabled by default, you can easily change their status under the Actions menu. It is important to remember that these scopes can be edited, thus allowing you to adapt them to your needs without the need to create new scopes with minor differences from them.

All this Scopes come with default questions, this can also be edited to your liking.

By navigating to the Feedback page the users will have three tabs regarding feedback, the user can request feedback in the "Ask Feedback" tab.

Here it will be displayed the current requests the user made as well as the option to request a new feedback.

The "Give feedback" tab will let the user chose see the previous feedback given as well as giving new feedback to users.

The "My feedback" lets the user see the the current status of feedbacks associated with themselves. If someone requested feedback from the user and it wasn't completed yet it will be displayed here as pending.

The "My Team" menu let's the user have an overview of the current status related to the teams feedback.

For more help regarding our Feedback:

​