Feedback
Design scoped feedback collection with curated question lists. Manage scopes and lifecycle, route answers, and score responses for analysis and export.
8 articles
- Feedback - Lists, Scopes & QuestionsAn overview of the Feedback module: how to set up Feedback Scopes and their questions in the backoffice, how to review and export answers, and what users see on the…
- How to Create and Manage Feedback ScopesCreate Feedback Scopes to define what feedback is about and who can take part, then edit, duplicate, enable, disable, set to read-only or delete them from the Feedback Scopes page.
- How to Create and Manage Scope QuestionsCreate the questions of a feedback scope, then edit, reorder, duplicate, disable or delete them. You can also group questions in categories and manage the choices of choice questions.
- Feedback Scope Export and ImportExport your Feedback Scopes to a JSON file and import that file into another environment.
- How to Review the Feedback List and AnswersUse the Feedback List to review submitted feedback, filter and export it, and open the answers of a specific feedback with its score breakdown.
- Feedback Scope Settings ReferenceWhat each field of the Feedback Scope form does: title, description, context, privacy, read-only mode, groups, permissions and status.
- Feedback Scope Question Types ReferenceLearn how to configure a scope question in the Feedback module: each field, the available answer types, and the rules that apply when saving a question.
- Feedback Answers Scoring and CalculationSee where scores appear in the Feedback Answers window and how its Average Score is calculated.