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Community Management

How to manage Users, Groups, Teams and Tribes.

12 articles
Users & GroupsYour Users Overview Page
Tribes & TeamsYour Tribes Overview Page
Company Codes & WhitelistsYour Company Codes Overview Page
Communities (Tribes): create, edit, reorder, and configure community settingsCreate a Community, edit its details, reorder it, manage members, and configure Community settings from the Communities area.
Community comments and moderationReview reported comments and moderate community discussions from the Comments Moderation area in Community Management.
Community members management and push notificationsAdd or remove members from a Community, then send a push notification to the people in that Community. You can also see the Community members list from the Community details…
Departments: create, edit, delete, and assign managersCreate departments, update their details, assign a manager, or delete a department from the Departments list.
New User Wizard: batch creation, segmentation, backoffice roles, and welcome emailUse the New User Wizard to add several users at once, assign groups, team, and backoffice roles, and optionally send a welcome email. This is the fastest way to create…
Teams: create and manage team details, members, and whitelist rulesCreate a team, add members, and manage its whitelist rules from the Teams area. You can also edit team details, remove members, and delete whitelist rules from the team details…
Users: invite, validate, disable, impersonate, and churn predictionInvite new users, validate or disable existing users, generate an impersonation URL, and review churn prediction from the Users list.
Users list reference: filters, columns, badges, and actionsLearn how to use the Users list to filter people, read the main columns and badges, and manage each user with the available actions.
Comments and comments moderation