Community Management
How to manage Users, Groups, Teams and Tribes.
12 articles
- Users & GroupsYour Users Overview Page
- Tribes & TeamsYour Tribes Overview Page
- Company Codes & WhitelistsYour Company Codes Overview Page
- Communities (Tribes): create, edit, reorder, and configure community settingsCreate a Community, edit its details, reorder it, manage members, and configure Community settings from the Communities area.
- Community comments and moderationReview reported comments and moderate community discussions from the Comments Moderation area in Community Management.
- Community members management and push notificationsAdd or remove members from a Community, then send a push notification to the people in that Community. You can also see the Community members list from the Community details…
- Departments: create, edit, delete, and assign managersCreate departments, update their details, assign a manager, or delete a department from the Departments list.
- New User Wizard: batch creation, segmentation, backoffice roles, and welcome emailUse the New User Wizard to add several users at once, assign groups, team, and backoffice roles, and optionally send a welcome email. This is the fastest way to create…
- Teams: create and manage team details, members, and whitelist rulesCreate a team, add members, and manage its whitelist rules from the Teams area. You can also edit team details, remove members, and delete whitelist rules from the team details…
- Users: invite, validate, disable, impersonate, and churn predictionInvite new users, validate or disable existing users, generate an impersonation URL, and review churn prediction from the Users list.
- Users list reference: filters, columns, badges, and actionsLearn how to use the Users list to filter people, read the main columns and badges, and manage each user with the available actions.
- Comments and comments moderation