Comments and comments moderation
How users comment, mention colleagues and flag comments in the platform, and where admins moderate flagged comments.
Where can users comment?
Comments are available on these pages, when the related module is active for your organisation:
Goals (Evaluation module)
Feedback (Feedback module and Evaluation module)
Individual Development Plan (IDP) details (Evaluation module)
Ideas (Innovation module)
Learn Content preview
Events
News
Teams, only when team comments are enabled for your organisation
Communities (Tribes), only for members of the Community
How can a user add a comment?
On any of the pages above, the user finds a comments section where they can read comments from other people and write their own. When writing a comment, the user can also attach an image from their device.
Users can mention a colleague by typing @ followed by the name. The mentioned person receives a notification. The author of a comment is also notified when someone replies to it.
In a Community, only members can see and write comments. A user who is not a member is asked to join the Community first.
How do users flag a comment?
On a comment written by someone else, the user opens the comment actions and chooses the report option, then confirms. A comment the user already reported shows as reported and cannot be reported again by the same user.
What is the difference between Community Comments and Comments Moderation?
Community Comments is a tab of one Community. It shows all the comments of that Community, flagged or not.
Comments Moderation is a page under Community Management. It shows only the comments that users flagged, from every area of the platform that has comments (for example Communities, Teams, News, Events, Learn Content, Goals or Feedback), not only from Communities.
If you do not see Comments Moderation in the menu, the comments feature is not active for your organisation.
How do admins moderate flagged comments?
How do I open the moderation list?
Go to Community Management > Comments Moderation.
Review the Comments Flagged for Moderation list. Flagged comments from every area of the platform appear here. For each comment you see the Author, the Comment, the Source (the area of the platform where it was posted), Flagged and the number of Flags.
How do I review a flagged comment?
In Comments Moderation, click the row of the comment.
The Flagged Comment window shows the source, the number of flags, the date, the Author and the full Comment.
Choose one of the actions described below, or click Close.
How do I keep a comment and clear its flag?
In the Flagged Comment window, or in the row actions, select Discard Flag (keep comment).
Confirm in Discard the flag?.
The comment stays visible to users and leaves the moderation list.
How do I delete a flagged comment?
In the Flagged Comment window, or in the row actions, select Remove Comment (permanent).
Confirm in Remove this comment?.
The comment is permanently deleted from the platform and all its flags are cleared. This cannot be undone.
How do I review the comments of one Community?
To review all the comments of one Community, flagged or not:
Go to Community Management > Communities.
Click the Community to open the Community Details page.
Select the Community Comments tab.
A comment that users flagged shows a note saying how many times it was flagged. To delete a comment, use its delete action and confirm.