Departments: create, edit, delete, and assign managers
Create departments, update their details, assign a manager, or delete a department from the Departments list.
Where do I find Departments?
Go to Community Management > Departments. The page shows the Departments List with each department's name, country, timezone and manager.
If you do not see Departments in the menu, the departments feature is not active on your platform. Contact GFoundry support to enable it.
How do I create a department?
Go to Community Management > Departments.
Select New Department.
Enter the Department Name. If your platform has more than one language, you can enter the name in each language.
If needed, select a Country and a Timezone.
Choose a Department Manager if you want to assign one now.
Select Create.
How do I edit a department?
Go to Community Management > Departments.
Find the department in the list, or use Search departments....
Select the department name or the Edit (pencil) icon on its row.
In Edit Department, update the Department Name, Country, Timezone, or Department Manager.
Select Save.
How do I assign or change the department manager?
Open the department as described above.
Select a person in Department Manager.
Select Save.
How do I delete a department?
Go to Community Management > Departments.
Find the department in the list.
Open the actions menu on its row and select Delete.
Confirm the deletion. This action cannot be undone.
How are departments used?
Departments group teams. When you create or edit a team, you can link it to a department in Team Department. See Teams: create and manage team details, members, and whitelist rules.
