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How to create and manage missions in GFoundry

A complete guide to building a Mission. Learn to create, add Milestones, and populate them with scorable Goals!

Updated this week

Missions allow you to build gamified journeys with milestones and objectives that help users complete specific tasks.

This guide explains how to create a new mission in the GFoundry backoffice, define milestones and objectives and start the mission.

1 Accessing the backoffice

  1. Go to your backoffice and log in with your credentials.

  2. In the side menu, click Missions → Missions List to open the list of missions.

  3. Click New mission to launch the creation wizard.

2 Define the mission’s general information

The first step of the wizard is the General section, where you configure the mission’s name, description and appearance:

  • Fill in the Mission name (e.g. Onboarding Mission) and the Mission description with text that explains the mission's purpose.

  • If your organisation uses multiple cultures, select the desired culture in the language tab.

  • Customise the mission’s appearance in the Appearance block. You can choose a background colour and upload an image or icon to represent your mission.

  • When finished, click Next. If you are asked whether to proceed with default culture values, select Yes.

3 Add milestones and objectives

The Milestones & Objectives section lets you structure the mission’s journey with milestones. Each milestone must have at least one associated objective.

3.1 Create a milestone

  1. Click Add Milestone + and fill in the fields:

    • Milestone name – the name of the milestone (e.g. Milestone 1);

    • Completion message – a message shown to the user when they complete the milestone;

    • You can choose an icon for the milestone (rocket, medal, etc.).

  2. Confirm the creation. The milestone will appear in the list on the left and in the journey graphic on the rightdemo.gfoundry.com.

3.2 Define objectives

Each milestone needs at least one objective. Objectives define the event or action a user must perform to complete the milestone.

  1. Click Add Objective inside the milestone.

  2. Fill in the fields:

    • Objective name and Objective description – for example Objective 1 and a short explanation of the task.

    • Action – select the type of action that will count towards the objective (for example First login, Play quizzes or Finish a quiz). Depending on the action, additional fields may appear. In the example, milestone 1 uses the First login action, which doesn’t require a trigger.

    • Trigger – if the action involves metrics, select a corresponding trigger. In the example for milestone 2 the action Play quizzes is used with the trigger Quizzes played, meaning the objective is achieved when the user plays a quizdemo.gfoundry.com.

  3. Click Create to save the objective. The milestone card will be updated with the new objectivedemo.gfoundry.com.

  4. Repeat these steps to add more milestones or objectives as needed.

4 Finish and start the mission

After defining all milestones and objectives, click Next to move to the Finish section. Here you can:

  • Write a Mission completion message that will be shown to users once they finish all milestones.

  • (Optional) Set a Group to be removed after completion to remove the user from a group after completing the mission.

  • (Optional) Use Content segmentation to target the mission to specific user groups.

At the bottom you’ll find three options: Back, Save for later and Start Mission.

Choose Save for later to keep the mission as a draft, or Start Mission to make it active. Click Start Mission only when you are ready to make the mission available, because this step creates the mission and triggers its distribution.

5 Additional tips

  • You can reorder milestones by dragging them in the list. The order will be reflected in the user experience.

  • Use motivational completion messages to boost engagement.

  • Take advantage of segmentation to send specific missions to teams or departments, ensuring relevance.

  • It is possible to edit a mission after it has been created, but changes to active milestones/objectives may affect the user experience.

By following these steps you can create missions in GFoundry that turn strategic objectives into gamified journeys, keeping employees motivated and tracking their progress.

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