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Navigating the Backoffice

A practical guide to the backoffice navigation for Content and Learning & Missions. Understand what each menu contains and where to go to create content, build Missions, manage Training Programs/Curricula, and configure settings.

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Backoffice structure

The backoffice is organised into two main areas for learning and training:

  • Content - where you create and manage the building blocks (pages, resources, quizzes, forms).

  • Learning & Missions - where you orchestrate learning journeys and formal training (Missions, Training Programs, Curricula, Certificates, global settings).


1) Content

Use Content when you are creating, organising, or publishing resources that users will consume.

Content Categories

Where you define and manage categories used to organise content into themes for browsing and discovery.

Typical actions:

  • Create and edit categories

  • Maintain a clear taxonomy (consistent naming and structure)

Content Library

Where you create and manage content items.

Typical actions:

  • Create content pages (micro-learning or informational)

  • Add learning blocks (text, video, slides, PDF, embeds, quizzes, forms - depending on configuration)

  • Edit, duplicate/clone, and publish content

  • Control basic visibility behaviour (when applicable)

Content Menu

Where you define how content is surfaced to users through navigation.

Typical actions:

  • Create navigation menus

  • Decide visibility and ordering

  • Curate what users see first (featured areas, if applicable)

Forms & Surveys

Where you build forms and surveys used across the platform.

Typical actions:

  • Create forms for feedback, evaluations, surveys, data collection, and workflows

  • Reuse forms as evaluation steps inside Training Programs and Curricula (when configured)


2) Learning & Missions

Use Learning & Missions when you are building learning journeys or managing formal training experiences and their rules.

Dashboard

A high-level overview of learning and training activity. What you see depends on your permissions and configuration.

Training Programs

Where you build formal training programs using multiple Content items, enhanced with training management features.

Typical actions:

  • Create and publish Training Programs

  • Define target audience

  • Configure scheduling (start date and due date rules)

  • Define assignment and registration behaviour

  • Configure evaluation stages (Initial Assessment, Knowledge Test, Validation)

Curricula

Where you group multiple Training Programs into structured pathways.

Typical actions:

  • Create and publish Curricula

  • Add Training Programs as items and reorder them

  • Mark items as required

  • Enforce sequential completion (if enabled)

  • Configure evaluation stages (same three-stage model)

Certificates

Where you manage certificates and the rules for awarding them (based on completion conditions, depending on your setup).

Missions

Where you create guided learning journeys built from steps (goals) and milestones.

Typical actions:

  • Build Missions as structured paths

  • Add goals (for example: complete content, quizzes, forms, or other actions)

  • Define the progression logic and milestones

Settings

Where you configure global settings that affect learning journeys and training behaviour (availability depends on configuration).


Quick “where do I go?” answers

  • Create a content page or resource → Content → Content Library

  • Organise content into themes → Content → Content Categories

  • Build a navigation menu → Content → Content Menu

  • Create a form or survey → Content → Forms & Surveys

  • Create a formal training program → Learning & Missions → Training Programs

  • Build a pathway of programs → Learning & Missions → Curricula

  • Create a guided journey with goals and milestones → Learning & Missions → Missions

  • Manage certificates → Learning & Missions → Certificates

  • Configure global learning/training behaviour → Learning & Missions → Settings

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