Glossary of Concepts
The key terms used in the Learn module and Training Management, with the names you see in the backoffice.
What are the core building blocks?
Learn Content: any item in your organisation's library (Learn > Learn Content). It can be learning material (micro-learning) or general information (company pages, policies, culture, etc.).
Content block: one part of a Learn Content item, added in the Content Management tab, such as Text & Media Block, Presentation Content, PDF Content, Video Content, Quiz Content or Role Play.
Category: a way to organise Learn Content into themes for browsing and discovery (Learn > Categories). Categories can have sub-categories.
Content Highlights: blocks that promote a selection of content to learners, picked manually or filled automatically.
Forms & Surveys: the module where you build forms for feedback and data collection. A form can be added to Learn Content (the Form block, when enabled) or used as an evaluation step in Training Programs and Curricula.
What are Missions and Learning Paths?
Mission: a guided, gamified journey (Missions module) made of milestones.
Milestone: a stage of a Mission. Users complete its objectives to progress.
Objective: a single step inside a milestone, for example completing Learn Content or performing an action in another module.
Learning Path: a sequence of Learn Content items linked together, set in the Learning Path tab of a Learn Content item. Learners move between the linked items with arrows in the app.
What is Training Management?
Training Management: the area for formal training (Learn > Training Management): enrolling users, defining deadlines and measuring learning through evaluation stages.
Training Program: a formal training experience built from one or more Learn Content items, with a target audience, scheduling, assignment and registration settings, and evaluation stages.
Curriculum: a pathway that groups several Training Programs. It can mark items as required, enforce sequential completion and include evaluation.
Curriculum Item: a single Training Program inside a Curriculum.
Required (Curriculum): marks a Curriculum item as mandatory for completing the Curriculum.
Require Sequential Completion: a setting, available in Training Programs and in Curricula, that makes users complete the items in order.
How do audience, access, and segmentation work?
Target Audience: who a Training Program is assigned to, through Group Segmentation and/or Specific Users. With no selection, all users have access.
Group: a user segment used to target content, programs and communications.
Specific Users: individual users selected directly, in addition to or instead of groups.
Content Segmentation: the section of a Learn Content item where you limit who can see it, by groups and, when the Teams module is enabled, by teams.
What are assignment and registration types?
Assignment Type: whether a Training Program is Mandatory (users must complete it) or Recommended (users can choose whether to complete it).
Registration Type: how users enrol in a Training Program:
Automatic: users are enrolled automatically.
Requires Approval: users must request enrolment and be approved.
Optional: users can self-enrol at their discretion.
How are scheduling and deadlines managed?
Scheduling: the section of a Training Program that defines when it starts and when it is due.
Training Start Date: when a Training Program becomes active.
Due Date: the deadline by which the Training Program should be completed.
Due Date Rule: how the deadline is calculated: Fixed Date, Days from Assignment, Days from Hire or Days from Effective Date.
What are evaluation and assessments?
Evaluation: the stages used to assess learners before, during or after a Training Program or Curriculum. There are four stages:
Initial Assessment: assesses competencies before the training begins.
Knowledge Test: evaluates the knowledge acquired during the training.
Validation: validates the impact of the training on the user's performance, after a delay you define.
Satisfaction Survey: collects feedback on the quality of the training after completion.
Evaluation Method: how a stage is answered: Form, Quiz, or None (manual marking only).
Who Evaluates: Self-assessment (the learner) or Direct Manager.
Deadline (Evaluation): the number of days allowed to complete an evaluation stage once it becomes available.
What are quizzes and question terms?
Quiz: an assessment activity, added to Learn Content as Quiz Content and usable as an evaluation method.
Quiz questions: the questions of a quiz, added manually or imported from an XLS file.
Quiz game mode: the rules used to play a quiz: Classic, Genius, Ladder or Battle. Global rules for each mode are in Learn > Quizzes > Quiz Settings.
How is publishing and governance handled?
Building: the status of a Learn Content item that is still being created. It is not visible to users.
Draft: the working status of a Training Program or Curriculum. It is not available to users.
Published: a live status. Published items are available according to their audience rules.
Archived: hidden from users, while reports and history stay available in the backoffice.
Content Producer and Content Revisor: the users who create and review a Learn Content item. The producer can send it for review; the revisor can approve it, reject it or send it back; publishing is done by a Learn manager.
Backoffice roles: permission profiles that define what a user can do in the backoffice (for example Learn manager or training manager).
How are tracking and metrics used?
Completion: whether a user has finished a Learn Content item, a Mission, a Training Program or a Curriculum (rules depend on the object type).
Progress: how far each enrolled user is in a Training Program or Curriculum, shown in its details page with the status Not Started, In Progress, Completed or Failed.