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Training Programs

Create and manage formal training programs built from Content items. Learn the full wizard: general info, learning contents, target audience, scheduling and due dates, registration and assignment rules, evaluation stages, and publishing.

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What is a Training Program?

A Training Program is a formal training experience built from multiple Content items, with governance features such as:

  • Target audience (who it’s for)

  • Scheduling (start date and due date rules)

  • Assignment and registration rules (mandatory/recommended, enrolment behaviour)

  • Evaluation stages (Initial Assessment, Knowledge Test, Validation)

Use Training Programs when training needs a deadline, enrolment rules, and measurable evaluation.

Where to find it

Go to Learning & Missions → Training Programs.

On the list page, you typically see columns like:

  • Training Program Name

  • Target Audience

  • Due Date

  • Recurrence (if enabled)

  • Status (Draft/Published)

Create a Training Program (wizard overview)

  1. Go to Learning & Missions → Training Programs

  2. Click Add Training Program

  3. Complete the wizard sections:

  • General Information

  • Learning Contents

  • Target Audience

  • Scheduling

  • Evaluation

  • Settings & Notifications

  1. Save as Draft, then Publish when ready

Step 1 - General Information

Use this step to define what the program is and how it will appear to learners.

  • Training Program name

  • Short description (optional)

  • Objectives (optional, if available)

  • Language tabs (PT/EN/ES), if your tenant supports multilingual content

Tips:

  • Keep the name short and recognisable (especially for mandatory programs).

  • Use the description for scope, expected time, and prerequisites.

Step 2 - Learning Contents

Add the learning building blocks that make up the program.

  • Click Add Content

  • Select one or more Content items from the Content Library

  • Reorder items to define the intended sequence

Tips:

  • Start with an Intro/overview content item if the program is long.

  • Keep the number of items manageable; split into multiple programs if needed.

Step 3 - Target Audience

Define who the Training Program is meant for.

  • Select one or more Groups

  • Optionally add Specific Users

Important:

  • If no audience is selected, behaviour may depend on your configuration. In most cases, always define an audience intentionally to avoid unintended access.

Step 4 - Scheduling

Define when the program starts and when it is due.

  • Training Start Date

  • Due Date Rule (how the deadline is calculated)

Common due date patterns (depending on your tenant configuration):

  • Fixed date (a specific deadline)

  • X days from assignment

  • X days from hire date

  • X days from an effective date

Tip:

  • Choose a due date rule that matches your operational reality. “Fixed date” is best for compliance campaigns; “X days from assignment/hire” is best for rolling onboarding.

Step 5 - Evaluation (optional)

Training Programs can include up to three evaluation stages:

  • Initial Assessment (before training)

  • Knowledge Test (during/after training)

  • Validation (impact after some time)

For each stage, you can typically configure:

  • Method: None, Form, or Quiz

  • Evaluator: Self, Direct Manager, Backoffice roles, or Specific person

  • Deadline: number of days to complete the step (after it becomes available/assigned)

  • Enable/disable the stage

Practical guidance:

  • Use Initial Assessment to set a baseline (especially for role-based programs).

  • Use Knowledge Test to confirm acquisition.

  • Use Validation when you want proof of application in the job, later.

Step 6 - Settings & Notifications

This step defines how the program is assigned and how enrolment works.

  • Assignment Type

    • Mandatory

    • Recommended

  • Registration Type

    • Automatic

    • Requires Approval

    • Optional (self-enrol)

How to decide quickly:

  • Mandatory + Automatic: compliance or required onboarding.

  • Recommended + Optional: voluntary development.

  • Requires Approval: limited seats, manager-controlled access, or high-cost training.

Note:

  • If notifications exist in your tenant, configure them here (timing, reminders, templates). If you don’t see notification options, they may be managed globally or disabled.

Save, publish, and maintain

  • Draft: use while building and reviewing the program

  • Published: makes the program available according to audience and rules

Best practices:

  • Preview the learner experience before publishing.

  • When updating a published program, avoid breaking progress (for example, removing core content items mid-cycle). If you need a major change, duplicate and publish a new version.

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