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Certificate Management: Awarding Learner Achievements

Learn to create and manage certificates. This guide covers designing HTML certificates and setting up triggers

Updated over 2 weeks ago

Certificates are a powerful way to formally recognize and validate your employees' learning achievements. They provide a tangible reward for completing a course or a complex journey and serve as a record of their new skills.

The GFoundry platform supports two distinct types of certificates:

  • Internal Certificates: Designed, created, and awarded directly through the GFoundry platform.

  • External Certificates: A record of a certification that a user has earned outside of GFoundry.

Creating an Internal Certificate

An Internal Certificate is one that you design from scratch. The platform then generates a personalized copy for each user who meets the criteria you set.

1. Designing the Certificate First, you need to create the certificate's appearance.

  1. Navigate to Learn > Certificates and click Add a new Certificate +.

  2. On the configuration page, you will define its design:

    • Name and Description: The official title and a brief description of the achievement.

    • Header and Footer Images: Upload your company logo, program branding, or other graphics to appear at the top and bottom.

    • HTML Template: This is the core of your design. You have a full HTML editor to create a unique and professional-looking certificate. Use dynamic variables to ensure each certificate is personalized:

      • [name] will be replaced with the user's name.

      • [date] will be replaced with the completion date.

      • [course] will be replaced with the name of the course or mission.

2. Setting Up the Trigger After designing the certificate, you must define the rule that awards it to a user. This is done via the "How will this certificate be generated to a user?" dropdown menu, which offers three options:

  • Automatic by Quiz/Category: Award the certificate automatically when a user successfully completes all quizzes (in a specific game mode) within a designated learning category.

  • Automatic by Mission: Award the certificate automatically when a user successfully completes all milestones in a specific Mission. This is the perfect reward for finishing a long and challenging Learning Journey.

  • Manual Assignment: This allows an administrator to award the certificate to any user individually. This is ideal for achievements that happen outside the platform (like attending a live workshop or demonstrating a skill) but for which you still want to issue a formal GFoundry certificate.

Registering an External Certificate

An External Certificate is used to keep an official record of certifications that an employee has earned from outside institutions (e.g., a professional industry certification, a university diploma).

  1. From the Learn > Certificates page, click the Add a new External Certificate + button.

  2. You will typically be prompted to provide information about the external award, such as:

    • The name of the certification.

    • The issuing institution.

    • The date of issue and expiration date, if applicable.

  3. You can then manually assign this external certificate record to the appropriate user's profile, often with the ability to upload a scanned copy of the document for verification.

Whether you want to fully automate rewards within GFoundry or keep track of external qualifications, the Certificate Management tools give you the flexibility to maintain a complete record of your employees' achievements.

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