What are Content Categories?
Content Categories are the main way to organise your Content Library into logical themes (like folders). Categories help users browse and find the right content faster.
Examples:
Leadership Skills
Compliance
Product Training
Wellbeing
Company Information
Create and manage a category
Go to Content → Content Categories
Click Add Category +
Fill in the category details:
Category Name - the label users will see
Category Color - used for quick visual identification in backoffice
Image/Icon - a visual identifier for the category (optional, recommended)
Background images (Web/Mobile) - optional visuals per channel (if enabled in your tenant)
Click Save (or Update)
Add content to a category
In the categories list, open the category you want to manage
Find the Category Content Items area
Click Add Content Item +
Select existing content items from the library and save
Best practices
Keep category names short and consistent (avoid duplicates like “HR Policies” vs “HR Policy”)
Use categories for broad themes, not for every small topic (use your content titles to be specific)
Review categories quarterly to remove outdated ones and keep browsing clean