Managing Access with Content Segmentation
Not all content is relevant for every employee. Content segmentation is a powerful feature that allows you to control which users can see specific courses, ensuring that learners receive the most relevant training for their roles and development needs.
In GFoundry, this is achieved by using Groups.
What does content segmentation do in Learn?
Content segmentation lets you control who can access a Learn content item. You can target entire groups, select specific users, or leave the content open to all users.
This is useful when the same Learn library contains content for different audiences, such as regional teams, role-based training, or content that should only be visible to a small group.
How do I understand Groups in GFoundry?
A Group is a collection of users created by an administrator in the backoffice. Its specific purpose is to manage access and segment content, features, or even entire modules. Groups are your primary tool for creating custom audiences. They are completely invisible to end-users and exist only for administrative control.
How do Groups differ from Teams and Tribes?
It's important to understand the difference between the user-grouping entities in GFoundry:
Groups: The backend tool for segmentation and access control. Use these to define who sees what.
Teams & Departments: Used to replicate your formal organizational structure (e.g., Sales Department, Lisbon Office). They are visible to users and can be used for gamification rankings.
Tribes: User-chosen communities based on common interests. They are primarily for engagement and gamification, with users contributing points to their chosen Tribe.
While your company's hierarchy is represented by Teams and Departments, Groups are the flexible tool you use to create any audience you need for your segmentation strategy.
How do I set who can access a Learn content item?
Open the Learn content item and go to its details. In the target audience area, choose the audience you want to assign to the content.
Create a Group: First, an administrator creates a Group and gives it a recognizable name (e.g., "Leadership Team," "New Hires - Q3").
Add Users to the Group: The administrator then populates this Group with the relevant users.
Assign the Group to Content: When configuring a "Content item" or a "Category", the administrator assigns the specific Group(s) that should have access.
Only users who are members of the assigned Group will be able to see and access that content in the catalog.
What can I manage after I set segmentation?
After you assign access, you can review the content later and adjust the audience if your training plan changes. This is useful when users move teams, new people join a program, or a content item needs to be restricted to a smaller audience.
Content segmentation is also available for curated content. Curated items are provided by GFoundry and can be moved into your own Learn categories.
Who manages segmentation?
Defining audiences is a strategic task. In GFoundry, creating Groups and assigning them to content is a permission typically reserved for the Admin role.