How notifications work
On the web, your notifications are in the bell at the top right of every page. Notifications on your phone only come through the mobile app.
Where do I see my notifications?
Click the bell at the top right of any page. The number on the bell is how many notifications you have not read yet. The My notifications panel opens. It says how many new notifications you have, or No new notifications. Each line shows the type of notification and how long ago it arrived. See more loads older notifications.
How do I mark notifications as read?
Opening the panel does not mark anything as read.
Click a notification to open what it refers to. It is then marked as read.
Click Mark all as read to mark them all at once.
What am I notified about?
About activity in the areas you have access to, for example evaluations, feedback, recognition, comments, ideas and badges, and about messages your company sends to everyone. Areas you do not have access to do not send you notifications.
Can I get notifications on my phone?
Yes, through the mobile app. The web platform does not send notifications to your computer or phone; on the web you only see the bell.
When you open the app, it asks once for permission to send notifications. Allow it.
If you refused, open your phone's settings, find the app, and allow notifications.
Why do I not receive notifications on my phone?
Notifications are turned off for the app in your phone's settings. Turn them on.
You logged out of the app. Sign in again.
You were added to a new group or team and do not get its notifications. Log out of the app and sign in again.
The app signed you out by itself. Your account may have been deactivated. Contact your administrator.
None of the above: ask your administrator. Some notifications depend on your company's settings.
Can I choose which notifications I receive?
No. GFoundry has no setting to turn off types of notifications. On your phone, you can manage the app's notifications in your phone's settings. If your company sends summary emails, each one has a link at the bottom to stop receiving it, and the same page lets you subscribe again.
Why did a notification disappear?
If what it refers to no longer exists, for example it was deleted, the notification is removed from the list.
Why is a phone notification in another language?
Phone notifications use the language you had the last time you opened Home. Open Home in the language you want.
Why do I not receive emails?
Emails go to the email address of your GFoundry account, and your company decides which emails are sent. Check your spam folder. If they still do not arrive, ask your administrator.
Related articles
How to change the platform language Change the language used in the platform and in notifications.
What are pending actions and how do I clear them? Tasks waiting for you, on Home.
I cannot sign in If the app signed you out.