Skip to main content

How to Create and Manage Marketplace Items

Create Marketplace items, edit their details, assign them to categories and follow their transactions from the Marketplace module. You can also request item and transaction reports.

How to Create and Manage Marketplace Items

Create Marketplace items, edit their details, assign them to categories and follow their transactions from the Marketplace module. You can also request item and transaction reports.

How do I create a new Marketplace item?

  1. Go to Modules > Marketplace > Marketplace Items.

  2. Click New Item.

  3. Upload an Image (JPEG or PNG).

  4. Enter the Item name. Optionally add a Description and User Instructions on Exchange (for example, pickup information or next steps shown to the user after the exchange).

  5. Enter the SKU (at least 2 characters).

  6. Set the Stock, or tick Is stock unlimited? if the item has no stock limit.

  7. Set the Price in virtual coins.

  8. Under Delivery Methods, tick Is Item shippable to customer address? if users must enter a shipping address when they exchange the item.

  9. Under Marketplace Categories, click Add Category and select one or more categories. If the category does not exist yet, click New Category next to Category does not exist? to create it without leaving the form.

  10. If you see Groups Segmentation, use it to make the item available only to specific groups.

  11. Click Create.


​

GFoundry backoffice: the end of the item form with Delivery Methods, Marketplace Categories, the New Category button and Groups Segmentation


​

GFoundry backoffice: the Create a new Item form with Image, Item name, Description, User Instructions on Exchange, SKU, Stock and Price


​

An item that is not assigned to any category is not visible to users. The form shows a warning until you add a category.

What does the Item Details page show?

Go to Modules > Marketplace > Marketplace Items and click the item. You can also open it from a category page, or with View Item in the actions menu of a transaction on the Dashboard.

The Item Details panel shows the item's Image, Name, Description, categories, groups (when the item is restricted to groups), Stock (or Unlimited), Price and whether it is Shippable.


​

GFoundry backoffice: the Item Details page with the item panel, the Edit, Export Report and Delete buttons and the Item Transactions List


​

How do I manage an existing Marketplace item?

  1. Go to Modules > Marketplace > Marketplace Items and click the item to open Item Details.

  2. Click Edit to change any of the fields listed above, including the categories.

  3. Click Update to save your changes. The form cannot be saved until all required fields are valid.

  4. To remove the item, click Delete at the top of the page and confirm.

You can also use the actions menu at the end of each row in Marketplace Items to Edit or Delete an item without opening it.

Existing transactions for a deleted item stay in the Dashboard and are shown as Item Deleted.

How do I review item transactions?

  1. Open the item's Item Details page to see its Item Transactions List, or go to Modules > Marketplace > Dashboard to see the Marketplace Transactions List for all items.

  2. Click a transaction to open Transaction Details, where you can change its Status and Description, or Delete it.

  3. On the Dashboard, the actions menu of each transaction also includes View Item, which opens the related item.

To change the status of several transactions at once, tick them and click Edit. See Bulk Edit Marketplace Transactions.

Can I export Marketplace item data?

Yes. Reports are prepared in the background and you receive a link to download them by email.

  • In Marketplace Items, click Export Report at the top of the page for the list of items.

  • On an item's Item Details page, Export Report requests the transactions report for that item.

  • On the Dashboard, click Export and choose Export Transactions Report or Export Items Report.

Did this answer your question?