Gamification Engine - Managing Badges and Setting Triggers
Create badges that reward user achievements, link each badge to a module trigger, set its points and coins, and review who earned it.
What is a Badge?
A badge is a virtual reward that can carry points and virtual coins. Each badge is linked to a trigger: an action in one of your modules (for example finishing a Learn Content or receiving a star badge). When a user performs that action the number of times you define, GFoundry awards the badge and its points and coins to the user.
You can also create silent badges. They are not shown to users; they are only used to progress on missions or to silently give points or coins.
How do I create a badge and set its trigger?
Go to Gamification Engine > Badges and click New Badge. Fill in:
Is silent?: silent badges do not appear to users. When it is on, the image, title, description and win text fields are hidden and not required. On self-service plans, this option is only available in the enterprise plan.
Badge Name: required. The name shown on backoffice lists.
Badge image: required unless the badge is silent. We recommend round images, 500x500 pixels, in transparent PNG or JPG. Click Upload Image to use your own file, or Gallery to choose one of the standard GFoundry images (see below).
Badge title: required unless the badge is silent. The title shown in the apps for users.
Badge Description: required unless the badge is silent. The text users see before they win the badge.
Badge Win Text: required unless the badge is silent. The text users see after they win the badge.
Module: required. The module whose action awards the badge. Only modules enabled for your company are listed. Each module has its own triggers (see the list below).
Trigger: required. The action that awards the badge.
Object field (for example Learn content): shown only for triggers about a specific item (a Learn Content, a star badge, a competition...). Choose that item.
#Occurrence: how many times the trigger action must happen to earn the badge. Required, minimum 1.
Points: points earned with the badge. Required.
Coins: coins earned with the badge. Required.
Max. Wins: how many times one user can earn the badge. Required, minimum 1.
Is enabled?: whether users can earn the badge.
When you change Module, the Trigger and object selections are cleared. When you change Trigger, the object selection is cleared. Review them together before saving.
Click Create to save the badge.
How do I choose the badge image?
In Badge image, click Gallery and pick an image in Select Badge Image, or click Upload Image to use your own file.
If you do not see the Upload Image button, uploading your own images is not included in your company's plan. Use Gallery.
What if the image upload fails?
If you see Failed to upload Image!, check that the file is an image and is not too large, then try again. You can also choose an image from Gallery instead.
Can I change the badge image later?
Yes. Open the badge and click Edit (or choose Quick Edit in the list), pick another image from Gallery or use Upload Image, and click Update.
How do I review or change an existing badge?
Click a badge in the Badges list to open Badge Details. The badge summary (image, name, description, module and trigger) is shown on the left, and the List of Users that earned this Badge is shown on the right.
The summary is shown in your company's default language. To review or edit the texts in other languages, click Edit and use the language tabs in the form. Click Update to save.
How do I check who earned a badge?
The List of Users that earned this Badge shows each user and when they earned the badge. If a user earned it more than once, a label shows how many times (for example ×3). Click a user's name to open their profile.
How do I see missions linked to a badge?
If missions use the badge, they appear under Related Missions below the badge summary. Click a mission to open it in a new tab.
What else can I do from the Badges list?
From the actions menu of each row in the list you can also use Quick Edit, Disable / Enable and Delete. For what happens when a badge is disabled, see Gamification Engine - Enabling and Disabling Badges.
Which triggers are available?
After you choose the Module, the Trigger field lists the triggers of that module. The lists below show the triggers as they appear in the backoffice. A module only appears if it is enabled for your company, and some triggers depend on extra features, as noted.
Learn
First login: the first time the user enters the platform.
Battle win: when the user wins a battle.
Battle win on quiz: when the user wins a battle on a specific quiz.
Quizzes played: when the user plays quizzes (use #Occurrence for the number).
Quizzes played with N correct answers: when the user plays a quiz with N correct answers.
Quizzes played on N categories: when the user plays quizzes on N categories.
Finished a quiz ladder mode / classic mode / genious mode: when the user finishes a specific quiz in that mode.
Finished any quiz ladder mode / classic mode / genious mode: when the user finishes any quiz in that mode.
N levels passed on any quiz: when the user passes N levels on any quiz.
N levels passed on a quiz: when the user passes N levels on a specific quiz.
Watch any video: when the user watches any video.
Watch a video: when the user watches a specific video.
Watch a presentation: when the user watches a specific presentation.
Finish a learn content: when the user finishes a specific Learn Content.
Win a Contest: when the user wins a specific contest.
Complete all Learn content items in a category: when the user completes every Learn Content in a specific category.
Available only when the related feature is enabled for your company:
Any certificate awarded / Certificate awarded: when the user is awarded any certificate, or a specific one. Shown when certificates are enabled for your company.
Read any PDF / Read a PDF: when the user opens any PDF, or a specific one. Shown when quiz PDFs are enabled for your company.
Start / Finish an external learn content, Start / Finish any external learn content: when the user starts or finishes a specific external Learn Content, or any of them. Shown when external Learn Content is enabled for your company.
Recognition
Receive a star badges: when the user receives any star badge.
Receive a specific star badge: when the user receives a specific star badge.
Endorsement received for specific hard skill: when the user receives an endorsement for a specific hard skill.
Endorsement received for specific soft skill: when the user receives an endorsement for a specific soft skill.
Endorsement made for specific soft skill: when the user endorses someone on a specific soft skill.
Receive an endorsement: when the user receives any endorsement (soft or hard skill).
Make a review: when the user gives someone a star badge with a review.
Make an endorsement: when the user endorses someone (soft or hard skill).
Goals
Complete a personal goal: when the user completes a personal goal.
Complete a professional goal: when the user completes a professional goal.
Complete a self personal goal: when the user completes a personal goal they created.
Receive a Smart Goal: when the user receives a Smart Goal.
Comparisons
Make N comparisons: when the user makes N comparisons.
Finish a comparison cycle: when the user finishes a comparison cycle.
Top elected item: when the user's items finish among the top elected items.
Forms & Surveys
Submit a specific form / Submit any form: when the user submits a specific form, or any form.
The status of a specific form changes to "Approved" / The status of any form changes to "Approved": when the user's submission is approved.
The status of a specific changes to "Success" / The status of any form changes to "Success": when the user's submission changes to Success.
Innovation
Submit an idea in a specific innovation type / Submit an idea: when the user submits an idea in a specific innovation type, or in any.
Ideias submitted on n innovation types: when the user submits ideas in N innovation types.
Idea changes state to "Approved" (in a specific innovation type or any): when the user's idea is approved.
Idea changes state to "Success" (in a specific innovation type or any): when the user's idea changes to Success.
Make n comments: when the user makes N comments on ideas.
Receive n comment stars: when the user's comments receive N stars.
Idea reaches N likes (any challenge / specific challenge): when the user's idea reaches N likes.
Idea evaluated with score 1 to 5: when the user's idea is evaluated with that score.
Engagement Thermometer
Submit an assessment / Submit any assessment: when the user submits a specific assessment, or any.
Submit a pulse survey: when the user submits a pulse survey questionnaire.
Feedback
Ask for feedback on a specific scope / Ask for feedback: when the user asks for feedback on a specific scope, or any.
Give feedback on a specific scope / Give feedback: when the user gives feedback on a specific scope, or any.
OKRs
Create an objective: when the user creates an objective.
Complete an objective: when the user completes an objective.
Competitions
Win a competition / Win any competition: when the user wins a specific competition, or any.
Finish a competition on the 2nd place ... 20th place: when the user finishes a specific competition in that position (2nd to 20th).
Finish any competition on the 2nd place ... 20th place: when the user finishes any competition in that position (2nd to 20th).
Win a competition in team / Win any competition in team: when the user's team wins a specific competition, or any.
Finish a competition on the 2nd ... 5th place in team (specific or any): when the user's team finishes in that position (2nd to 5th).
Evaluation
Finish a touchpoint / Finish any touchpoint: when the user's touchpoint is finished in a specific touchpoint period, or any.
Finish an evaluation / Finish any evaluation: when the user's evaluation is finished in a specific evaluation cycle, or any.
Tasks
Finish a task / Finish any task: when the user finishes a specific task, or any.
Finish a task list / Finish any task list: when the user finishes a specific task list, or any.
Missions
Finished a specific mission / Finished any mission: when the user finishes a specific mission, or any.
Board Games
Finish a board game in 1st, 2nd or 3rd place: when the user finishes a specific board game in that position.
Finish any board game in 1st to 5th place: when the user finishes any board game in that position.
Finish any board game [#Occurrence] times in 1st place: when the user finishes board games in 1st place the number of times set in #Occurrence.