Community members management and push notifications
Add or remove members of a Community and send a push notification to them from the Community Details page.
Where can I see the members of a Community?
Go to Community Management > Communities, click a Community to open the Community Details page, and select the Community Members tab.
The list shows each member, the date they were added, and the actions available for each one. The Users column in the Communities list shows how many members each Community has.
How do I add a member to a Community?
Go to Community Management > Communities.
Click the Community to open the Community Details page.
In the Community Members tab, click Add Member. The Add a new Member window opens.
Choose the user in the User field.
Click Add Member to save.
Users can also join a Community themselves in the platform, up to the limit set in Max number of Communities per User.
How do I remove a member from a Community?
Open the Community and go to the Community Members tab.
Open the row actions of the user and select Remove.
Confirm in Remove from Community?.
How do I send a push notification to a Community?
Go to Community Management > Communities and click the Community.
Click Send Push Notification at the top of the Community Details page.
Write the notification in Message.
Check the estimate of how many users the notification may reach.
Click Send.
The Send Push Notification button is disabled while the Community has no members.
What does Open in App do?
If you see Open in App at the top of the Community Details page, click it to open the Community in the platform in a new tab.