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The learner experience: practicing a Role Play

Once a role-play is published, learners practice it inside the Learn Content item — they hold a real conversation with the AI persona and receive an evaluation at the end.

The learner experience: practicing a Role Play

Once a role-play is published, learners practice it inside the Learn Content item. They hold a real conversation with the AI persona and receive an evaluation at the end.

Starting a session

  1. The learner opens the Learn Content item that contains the published role-play.

  2. They read the Briefing, which explains the scenario and their objective, then confirm to begin.

Holding the conversation

  • The learner replies in their own words to the AI persona, turn by turn.

  • The scenario moves through Stages; the current stage and turn are shown as they progress.

  • They can Restart to begin again at any point.

Getting evaluated

When the session ends, the learner sees their result:

  • Passed or Did not pass, with a score percentage.

  • Per-criterion scores with specific feedback on what went well and what to improve.

  • An overall feedback summary and the session length.

Because learners can retry, the role-play doubles as deliberate practice: try, read the feedback, and run it again to improve.

What happens behind the scenes

Each completed session contributes per-skill evidence to the learner's skill profile. See How role-play sessions feed the skills engine for the full model. Admins can follow every attempt in Reviewing Role Play sessions, evaluations and feedback.

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